We are delighted to have won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service. We quickly met and far exceeded Feefo’s service rating criteria achieving over 800 reviews of between 4.5 and 5.0 in less than six months from October 2017. Five star customer reviews for Feedmark range from “Amazing service great products and super fast reliable delivery” to “Have bought from Feedmark for a few years now, very fast dispatch even to the highlands of Scotland.
”Chris Townsend, Managing Director here at Feedmark, comments: “We’re delighted to receive this highly regarded accreditation from Feefo. We’ve always been proud of our high accreditation from Feefo, awarded due to the exceptional levels of customer service and to be independently recognised for this is testament to the hard work of our dedicated team of expert Nutritional Advisors and our fast and efficient, next day delivery service. We are completely committed to supporting the nutritional needs of horses up and down the UK in the best and fastest way possible.” Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, comments: “The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.” Feefo is a ratings and reviews and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.
